Qualification Information

Structure

The way the SVQ is made up is shown below. The unit title appears in bold and the elements that make up each unit are listed under the unit title.

Candidates must complete 8 units for this qualification.

Mandatory units

Candidates must complete all of these units:

FG75 04
Establish and Monitor the Facitlities Required by a Client (SCQF level 7, SCQF credit 3)

1. Establish and monitor the facitlies required by a client

DR4A 04
Develop Productive Working Relationships with Colleagues (SCQF level 5, SCQF credit 9)

1. Develop productive working relationships with colleagues

DR52 04
Ensure Health and Safety Requirements are Met in Your Area if Responsibility (SCQF level 7, SCQF credit 11)

1. Ensure health and safety requirements are met in your area of responsibility

Optional units

Candidates must select 3 from the following Group A units

Group A

FG76 04
Support Equality, Diversity and Individual Rights in the Workplace (SCQF level 7, SCQF credit 4)

1. Support equality, diversity and individual rights in the workplace

F04M 04
Monitor and Solve Customer Service Problems (SCQF level 6, SCQF credit 7)

1. Monitor and solve customer service problems

FG77 04
Maintain the Quality of Service Delivery (SCQF level 6, SCQF credit 3)

1. Maintain the quality of service delivery

FG78 04
Contribute to the Management of Incidents and Emergencies 

1. Contribute to the management of incidents and emergencies

FG79 04
Contribute to Maintaining Sustainable Development and Environmental Good Practice at Work (SCQF level 7, SCQF credit 4)

1. Contribute to maintaining sustainable development and environmental good practice at work

DR3Y 04
Allocate and Monitor the Progress and Quality of Work in Your Area of Responsibility (SCQF level 8, SCQF credit 14)

1. Allocate and monitor the progress and quality of work in your area of responsibility

FG7A 04
Manage Facilities Management Projects (SCQF level 7, SCQF credit 3)

1. Manage facilities management projects

FG7C 04
Monitor and Report on Progress and the Use of Resources

1. Monitor and report on progress and the use of resources

DR75 04
Provide Leadership in Your Area of Responsibility (SCQF level 6, SCQF credit 9)

1. Provide leadership in your area of responsibility

FG7D 04
Supplying Information for Management Control 

1. Supplying information for management control

FG7E 04
Contributing to the Management of Performance and the Enhancement of Value

1. Contributing to the management of performance and the enhancement of value

FG7F 04
Reassessing Operational Performance (SCQF level 6, SCQF credit 3)

Candidates must select 2 from the following Group B units

Group B

FG7G 04
Determine the Effectiveness of Security Measures

1. Determine the effectiveness of security measures

FG7H 04
Prioritise and Implement the Maintenance of Property, Systems and Services 

1. Prioritise and implement the maintenance of property, systems and services

FG7J 04
Contribute to the Procurement of Supplies

1. Contribute to the procurement of supplies

DR57 04
Implement Change (SCQF level 10, SCQF credit 11)

1. Implement change

FG7K 04
Remote Support for Products and Services 

1. Remote support for products and services

FG7L 04
Disaster Recovery and Contingency Planning (SCQF level 7, SCQF credit 3)

1. Disaster recovery and contingency planning

DR5F 04
Manage a Budget (SCQF level 7, SCQF credit 11)

1. Manage a budget

FG7M 04
Allocate and Manage the Efficient Use of Space (SCQF level 6, SCQF credit 4)

1. Allocate and manage the efficient use of space

FG7N 04
Manage and Monitor the Efficient Use of Energy (SCQF level 7, SCQF credit 5)

1. Manage and monitor the efficient use of energy

FG7P 04
Recruit, Select and Keep Colleagues (SCQF level 9, SCQF credit 12)

1. Recruit, select and keep colleagues

FG7R 04
Specify, Commission and Manage External Contracts and Agreements 

1. Specify, commission and manage external contracts and agreements