Qualification Information

Standards

This SVQ is based on standards developed by SkillsActive.  SkillsActive represents a wide variety of people working in a broad range of occupations within the sports sector.

Structure of the SVQ

The way the SVQ is made up is shown below. The unit title appears in bold and the elements that make up each unit are listed under the unit title.

Mandatory units

Candidates must complete all of these units:

FA4C 04
Support the Work of Your Team and Organisation

1. Work effectively with your colleagues
2. Improve your own work
3. Help to improve the work of your organisation

FA4D 04
Promote Health, Safety and Welfare in Active Leisure and Recreation

1. Help to control risks in the sport and activity environment
2. Help to safeguard and protect children and vulnerable adults
3. Deal with injuries ad signs of illness
4. Follow emergency procedures

FA4E 04
Support Equality and Diversity in Active Leisure and Recreation

1. Treat people equally and in a way that respects diversity

F049 04
Give Customers a Positive Impression of Yourself and Your Organisation

1. Establish effective rapport with customers
2. Respond appropriately to customers
3. Communicate information to customers

4 Optional units

Candidates must also complete 4 optional units from the following 21 optional units, in addition to the mandatory units:

FA4F 04
Set Up, Take Down and Store Activity Equipment

1. Set up equipment
2. Deal with equipment after use
3. Store equipment followin use

FA4G 04
Check and Service Activity Equipment

1. Check equipment and identify what maintenance is needed
2. Service equipment

FA4H 04
Site Caravans on Park

1. Inspect the caravan on delivery
2. Move the caravan on the park
3. Site the caravan and make it ready for use

FA4J 04
Clean and Tidy Facility Areas

1. Clean sport and recreation areas
2. Tidy sport and recreation areas

FA4K 04
Deal with Substance Hazardous to Health

1. Handle substances hazardous to health
2. Store substances hazardous to health

FA4L 04
Operate Plant to Maintain the Quality of Pool Water

1. Start up and shut down plant
2. Maintain plant in working order
3. Ensure the quality of water

FA4M 04
Operate Plant to Provide and Maintain an Ice Surface

1. Maintain ice plant
2. Maintain ancillary ice rink equipment in working order
3. Ensure the quality of the ice surface

DD38 04
Carry Out Basic Glazing and Carpentry Repairs

1. Use step ladders to gain access beyond hand reach height
2. Replace broken glazing
3. Fit door and window furniture
4. Carry out basic carpentry maintenance

FA4N 04
Prepare Hard Standings and Paths for Caravan

1. Mark out and prepare the area
2. Apply the correct finish to the area

F7W1 04
Use and Maintain Equipment and Machines

1. Use equipment and machinery
2. Carry out routine maintenance to equipment and machinery

FA50 04
Maintain Grounds

1. Maintain planted areas and grassed areas
2. Remove litter from grounds

D7K4 04
Carry Out Basic Repairs to Electrical ad Plumbing Services

1. Use step ladders to gain access beyond hand reach height
2. Carry out basic electrical repairs
3. Carry out basic plumbing repairs
4. Remove blockages from waste water traps

FA51 04
Maintain Site Security

1. Carry out site security patrols
2. Monitor site security using security equipment

FA4P 04
Check and Maintain Sport/Play Surfaces and Equipment

1. Check sites, surfaces, equipment and perimeters
2. Maintain sites, surfaces, equipment and perimeters

FA4R 04
Contribute to Environmental Conservation in Active Leisure and Recreation

1. Contribute to managing resources in a sustainable way
2. Contribute to the good ecological management of outdoor areas
3. Provide information and advice on environmental issues

FA4T 04
Maintain the Safety of the Pool Environment and its Users

1. Prepare and maintain a healthy and safe pool environment
2. Supervise pool activities
3. Carry out pool emergency procedures

FA4V 04
Maintain the Safety of the Ice Rink Environment and its Users

1. Prepare and maintain a healthy and safe ice rink environment
2. Issue, check in and maintain skates
3. Supervise ice rink activities
4. Carry out ice rink emergency procedures

FA4W 04
Process Payments for Purchases

1. Calculate the price of customers' purchases
2. Process sales payments

FA4X 04
Provide a Facility Reception Service

1. Welcome customers and visitors
2. Enrole customers and take bookings

F7WD 04
Resolve Customer Service Problems

1. Identify customer service problems
2. Select the best solution to resolve customer service problems
3. Implement the solution to customer service problems

FA4Y 04
Support Other Team Members in their Work

1. Help new team members settle in to the workplace
2. Show team members how to carry out new tasks